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8px;font-size:.59rem;font-weight:820;line-height:1;display:inline-flex}.status-received{color:#075d8e;background:#e7f3fb}.status-validating{color:#6547a7;background:#f0edf9}.status-needs_information{color:#806000;background:#fff4d4}.status-referred{color:#365e78;background:#eaf2f8}.status-following_up{color:#9c1451;background:#fde8f2}.status-completed{color:#116b4f;background:#e3f4ec}.status-out_of_scope{color:#53636b;background:#eef0f1}.ops-empty{min-height:220px;color:var(--muted);text-align:center;place-content:center;gap:7px;padding:30px;display:grid}.ops-empty strong{color:var(--ink);font-size:.86rem}.ops-empty span{font-size:.72rem}.ops-detail{max-height:calc(100vh - 36px);padding:21px;scroll-margin-top:16px;position:sticky;top:18px;overflow:auto}.ops-mobile-back{display:none}.ops-detail-heading h2{font-size:1.14rem}.ops-person-card{background:#eef6f7;border-radius:14px;align-items:center;gap:12px;margin:19px 0;padding:15px;display:flex}.ops-person-card strong{font-size:.77rem}.ops-person-card span:not(.ops-avatar){color:var(--muted);margin-top:4px;font-size:.66rem}.ops-contact-grid{grid-template-columns:1fr 1fr;gap:13px;margin:0;display:grid}.ops-contact-grid>div{min-width:0;padding:0 2px}.ops-contact-grid .ops-description{border-top:1px solid var(--line);grid-column:1/-1;padding-top:13px}.ops-contact-grid dt{color:#748792;letter-spacing:.06em;text-transform:uppercase;margin-bottom:5px;font-size:.58rem;font-weight:780}.ops-contact-grid dd{overflow-wrap:anywhere;color:#274454;margin:0;font-size:.69rem;line-height:1.55}.ops-update-form{border-top:1px solid var(--line);margin-top:20px;padding-top:19px}.ops-deadline-alert{background:#fff3f1;border-left:3px solid #b42318;gap:4px;margin-top:18px;padding:12px 14px;display:grid}.ops-deadline-alert.is-today{background:#fff9e8;border-left-color:#b28700}.ops-deadline-alert strong{color:#822018;font-size:.68rem}.ops-deadline-alert.is-today strong{color:#6f5700}.ops-deadline-alert span{color:#725e5b;font-size:.62rem;line-height:1.45}.ops-form-heading h3{font-size:.98rem}.ops-form-heading>small{color:#81919a;text-align:right;padding-top:18px;font-size:.56rem}.ops-form-grid{grid-template-columns:1fr 1fr;gap:11px;margin-top:16px;display:grid}.ops-form-grid label{gap:6px;min-width:0;display:grid}.ops-form-grid label>span{color:#58707d;font-size:.61rem;font-weight:760}.ops-form-grid .ops-field-wide{grid-column:1/-1}.ops-update-form input,.ops-update-form select{height:40px;padding:0 10px;font-size:.67rem}.ops-update-form textarea{resize:vertical;min-height:78px;padding:10px;font-size:.67rem;line-height:1.45}.ops-form-actions{justify-content:space-between;align-items:center;gap:12px;min-height:42px;margin-top:13px;display:flex}.ops-form-actions p{color:var(--green);margin:0;font-size:.62rem;line-height:1.4}.ops-save-button{background:var(--navy);min-height:40px;color:var(--white);cursor:pointer;border:0;border-radius:11px;flex:none;padding:0 15px;font-size:.67rem;font-weight:790}.ops-save-button:disabled{cursor:not-allowed;opacity:.65}.ops-activity{border-top:1px solid var(--line);margin-top:22px;padding-top:20px}.ops-activity-heading,.ops-activity-event{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.ops-activity-heading h3{letter-spacing:-.035em;margin:0;font-size:.98rem}.ops-activity-heading>span{color:var(--muted);white-space:nowrap;padding-top:18px;font-size:.57rem}.ops-activity-help,.ops-activity-limit{color:var(--muted);margin:8px 0 0;font-size:.62rem;line-height:1.5}.ops-activity-list{gap:0;margin:17px 0 0;padding:0;list-style:none;display:grid}.ops-activity-list>li{grid-template-columns:14px minmax(0,1fr);gap:10px;padding-bottom:18px;display:grid;position:relative}.ops-activity-list>li:not(:last-child):before{content:"";background:#d9e4e7;width:1px;position:absolute;top:12px;bottom:0;left:5px}.ops-activity-dot{z-index:1;background:var(--blue);border:3px solid #d9f0f5;border-radius:50%;width:11px;height:11px;margin-top:3px;position:relative}.ops-activity-list article{min-width:0}.ops-activity-event strong{color:#294958;font-size:.67rem;line-height:1.4}.ops-activity-event time{color:#82949d;white-space:nowrap;flex:none;font-size:.55rem}.ops-activity-actor{color:var(--blue);margin-top:3px;font-size:.57rem;font-weight:720;display:block}.ops-activity-list dl{gap:5px;margin:10px 0 0;display:grid}.ops-activity-list dl>div{grid-template-columns:112px minmax(0,1fr);gap:9px;display:grid}.ops-activity-list dt,.ops-activity-list dd{overflow-wrap:anywhere;margin:0;font-size:.59rem;line-height:1.45}.ops-activity-list dt{color:#7a8d96}.ops-activity-list dd{color:#3e5966}.ops-activity-note{background:#f3f7f7;border-radius:10px;margin-top:10px;padding:10px 11px}.ops-activity-note span{color:#6f838d;text-transform:uppercase;font-size:.54rem;font-weight:760;display:block}.ops-activity-note p{overflow-wrap:anywhere;color:#385462;white-space:pre-wrap;margin:5px 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.ops-eyebrow{color:var(--yellow)}.ops-weekly h2{max-width:430px;font-size:1.35rem}.ops-weekly p{color:#ffffff9e;max-width:500px;margin:10px 0 0;font-size:.71rem;line-height:1.6}.ops-weekly dl{background:#ffffff1f;border:1px solid #ffffff1f;border-radius:14px;grid-template-columns:repeat(4,minmax(0,1fr));align-items:center;gap:1px;margin:0;display:grid;overflow:hidden}.ops-weekly dl>div{background:var(--ink-deep);flex-direction:column-reverse;justify-content:center;min-height:90px;padding:13px;display:flex}.ops-weekly dt{color:#ffffff8f;margin-top:7px;font-size:.57rem;line-height:1.3}.ops-weekly dd{color:var(--white);letter-spacing:-.05em;margin:0;font-size:1.45rem;font-weight:800}.ops-access-page{background:#edf4f5;place-items:center;min-height:100vh;padding:28px;display:grid}.ops-access-card{border:1px solid 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var(--line);justify-content:space-between;align-items:flex-start;gap:24px;padding-bottom:20px;display:flex}.ops-intake-header h2,.ops-intake-success h2{letter-spacing:-.045em;margin:0;font-size:1.55rem}.ops-intake-header p,.ops-intake-success>p{max-width:520px;color:var(--muted);margin:8px 0 0;font-size:.7rem;line-height:1.55}.ops-modal-close{border:1px solid var(--line);color:#5f747e;cursor:pointer;background:#f6f8f8;border-radius:11px;flex:none;place-items:center;width:38px;height:38px;padding:0;font-size:1.2rem;line-height:1;display:grid}.ops-intake-section{border-bottom:1px solid var(--line);padding:21px 0}.ops-intake-step{color:var(--blue);letter-spacing:.08em;text-transform:uppercase;margin-bottom:13px;font-size:.61rem;font-weight:840;display:block}.ops-intake-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.ops-intake-grid label{gap:6px;min-width:0;display:grid}.ops-intake-grid label>span{color:#58707d;font-size:.62rem;font-weight:760}.ops-intake-grid label>small{color:#7a8d96;font-size:.57rem;line-height:1.4}.ops-intake-grid .ops-field-wide{grid-column:1/-1}.ops-intake-grid input,.ops-intake-grid select,.ops-intake-grid textarea{width:100%;color:var(--ink-deep);background:#f9fbfb;border:1px solid #092a4126;border-radius:11px;font-size:.69rem}.ops-intake-grid input,.ops-intake-grid select{height:43px;padding:0 11px}.ops-intake-grid textarea{resize:vertical;min-height:96px;padding:11px;line-height:1.5}.ops-consent-check{color:#405b68;background:#eef6f7;border-radius:12px;grid-template-columns:auto 1fr;align-items:start;gap:10px;margin-top:18px;padding:14px;font-size:.65rem;line-height:1.5;display:grid}.ops-consent-check input{width:16px;height:16px;accent-color:var(--navy);margin:2px 0 0}.ops-intake-error{color:#9b164d;background:#fff0f3;border-radius:10px;margin:13px 0 0;padding:10px 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18px;display:grid}.ops-created-folio>span{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:.58rem;font-weight:780}.ops-created-folio strong{letter-spacing:.04em;grid-column:1;font-size:1.05rem}.ops-created-folio button{border:1px solid var(--line);background:var(--white);min-height:36px;color:var(--navy);cursor:pointer;border-radius:9px;grid-area:1/2/span 2;padding:0 12px;font-size:.64rem;font-weight:780}.ops-success-close{width:auto;min-width:170px}@media (width<=820px){.ops-topbar-actions{gap:9px}.ops-create-button{padding:0 12px}}@media (width<=620px){.ops-topbar-actions{flex-direction:column-reverse;align-items:stretch}.ops-create-button{min-height:38px;padding:0 10px;font-size:.62rem}.ops-intake-dialog{border-radius:0;width:100%;max-width:none;height:100%;max-height:100%}.ops-intake-form{min-height:100%;padding:21px 17px}.ops-intake-grid{grid-template-columns:1fr}.ops-intake-grid .ops-field-wide{grid-column:auto}.ops-intake-actions{z-index:2;border-top:1px solid var(--line);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffff5;margin:18px -17px -21px;padding:12px 17px 17px;position:sticky;bottom:-21px}.ops-intake-actions .ops-save-button{flex:1}.ops-intake-success{justify-content:center;min-height:100%;padding:34px 20px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}